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Altura decided to engage reinteractive’s user experience expert

Altura’s strength was in their content and so they decided to build a portal allowing larger international providers to access the training materials without worrying about which LMS they used.

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Creating the rapid prototype resulted in a solid blueprint and base from which we could forecast more accurate project costings, which is essential when requesting approvals and expenditure from a board.
Grant Ricker, Technology Director, Altura Learning

What We Did & How We Did It

Altura Learning is an education company based in Sydney that produces educational video programs for aged care providers in Australia and the United Kingdom.

Background

Traditionally, Altura Learning’s video programs were available to members via satellite TV, DVD and an online Learning Management System (LMS).

But the international market already had multiple Learning Management Systems that Altura Learning found hard to displace. Altura Learning’s strength was their content and so they decided to build a portal allowing larger international providers to access the training materials without worrying about which LMS they used.

Altura Learning had been dealing with offshore developers, but due to complexities, they quickly realised that a remote Australian team who could commit to the project and offer faster responses to handling bugs and development issues, would be far better suited.

Altura Learning decided to engage reinteractive’s User Experience (UX) expert who created wireframes and then translated them into a highly interactive rapid prototype. Working closely with Altura Learning enabled her to identify issues with, and improve key areas of the user journey. In just one week, a fully clickable prototype of the system was ready to be presented to the Altura Learning board members for approval to build the portal.

The project then moved into the development phase which was initially estimated at 7 - 9 weeks. By using the interactive prototype as a base and implementing reinteractive’s structured development process, the project was delivered in just seven weeks - including one week of front-end development.

Creating the rapid prototype resulted in a solid blueprint and base from which we could forecast more accurate project costings, which is essential when requesting approvals and expenditure from a board.

Fixed, determined ranges are required before any approvals are granted, which we were able to estimate accurately.

Grant Ricker, Technology Director
Altura Learning

Ongoing Operations and Code Maintenance

After discovering reinteractive’s OpsCare® and CodeCare® services ACC realised that by commissioning one company to look after their operations, in addition to ongoing code maintenance, the risks of crossinterference would be minimised.

Altura Learning immediately engaged reinteractive to manage updates, monitor code quality, eradicate bugs, implement fixes and small feature requests, enabling them to focus on their core business objectives–producing quality training materials.

reinteractive’s operations team then scaled the staging environment and fired up the production environment giving ACC an operational product ready to go. reinteractive’s ongoing maintenance services, OpsCare and CodeCare were implemented to keep it up-to-date and as efficient as the day it was released.

reinteractive has an awesome team of high-quality, Australia-based developers, with a variety of skills that encompass the whole process: UX & prototyping, front-end design, development, operations and code maintenance.

It really is the one stop shop making my role so much easier and the process much faster!

Grant Ricker, Technology Director
Altura Learning

The Benefits

  • Online portal live within 7 weeks
  • Stabilised application in a functional state
  • Remote team who could commit to the project and offer faster responses to the handling of bugs and development issues
  • Reduced business risk and sleepless nights by having a stable, dedicated external operations team ensuring Altura Learning applications have maximum uptime with any bugs, issues or updates handled quickly.
  • One team to handle development and operations minimising risks of cross-interference

Solving the Job Futures App Structure

Job Futures used reinteractive's knowledge and team to supplement their internal development team to produce applications that get Australians on the job.

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Job Futures’ primary goal when we engaged reinteractive was to provide our in-house development team with hands-on expert knowledge and to guide us in achieving stability and the highest quality possible for our very complex data set and web applications. That happened during a critical time of our organisation, and reinteractive hit that goal and much more. Their professional, honest and open approach continues to help us deliver and as a result, we have formed a great partnership with them.
Nino Karmajana, IT Solutions Manager, Job Futures

Our Services

We build stable, well-tested software, built with Ruby on Rails and Javascript. reinteractive provides a complete solution from project scoping, to UX, design, web and mobile development, through to hosting and maintenance. All driven by our seamless, agile project management processes.

We are experts at large, complex and customised solutions. Bring us your ideas, wish list, integration problem or technical need and we will solve it.

  • AppWorkshop - Consultation & Project Scoping

    We work hard to find the right digital solution for you. Through our AppWorkshop we work with you to identify opportunities and engage in expert planning for business-critical applications. The aim is to get your application delivered and operating as fast as possible, with the viewpoint of incrementally adding features as the site matures and grows.

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  • User Experience (UX) Design
  • Visual Design
  • Web & Mobile App Development
  • OpsCare® Managed Hosting
  • CodeCare® Code Maintenance
  • AppReview
  • Code Inspect Service
  • Ruby on Rails Upgrade Support
  • Salesforce & Heroku Custom Solutions
  • storeConnect ecommerce for Salesforce

AppWorkshop - Consultation & Project Scoping

We work hard to find the right digital solution for you. Through our AppWorkshop we work with you to identify opportunities and engage in expert planning for business-critical applications. The aim is to get your application delivered and operating as fast as possible, with the viewpoint of incrementally adding features as the site matures and grows.

Learn more about AppWorkshop - Consultation & Project Scoping

Our Guarantee to You

If you are not completely happy with the result of your bespoke development project when we are done, we will give you $10,000 worth of our development time, at no charge, to make it right.

Our OpsCare® and CodeCare® services also have their own simple one month refund and guarantee which you can read in our Terms of Use.

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