Salesforce is by far the world’s most popular enterprise CRM. Part of its appeal is the extensibility and customisation that is possible.

As a certified Salesforce partner, reinteractive leverages Salesforce data in connected web-based applications. We synchronise data in Salesforce SalesCloud or ServiceCloud with software you can run in your browser or mobile phone.

To illustrate - say, for example, you want to provide access to a contact you have in Salesforce. We can sync that person’s details to the web application. When they log in, all their information will be available in their profile - name, phone, email, etc. If that user wants to update the phone number, that change will be reflected in Salesforce immediately, or vice-versa.

While this is a simple example, it opens up many possibilities and is a frequently used device of top enterprise companies (as well as many small businesses and start-ups).

We do this using a tool called ‘Heroku Connect’. It is a secure, fast and highly stable connection between Salesforce and the database in our cloud application. It is a tool owned by and managed by Salesforce, so we can have certainty that trust and security are high on the list of features.

Heroku Connect takes a set of fields in Salesforce that you nominate and syncing these across to your cloud database. The values on either side are updated in near real-time (every few minutes), so the data is always fresh. In this way, you can use your Salesforce instance as a backend to your web application - allowing your team to update content and information that is reflected immediately on your website.

Custom Web Applications

At reinteractive we can create any type of complex web or mobile application on the Salesforce Heroku® platform, allowing you to sync your app data directly with Salesforce.

Salesforce supplies significant programming tools, but sometimes your need is outside the box, or a mixture of Salesforce and a custom-built multi-language option, for a highly complex application that is really business critical. Or you need your customer-facing application to strategically store data in Salesforce, without blowing out your data charges.

Internet of Things Connectivity

IoT is the way forward for many businesses. We help you navigate building your IoT app that maximises productivity but also economises data storage and smartly analyses the data coming in, aggregating what you need into workable metrics and synchronising with Salesforce.

Optimising Salesforce Data Storage

Old data may be valuable but can often clutter up your Salesforce® org. As your business grows its customer base storage of data that you don’t regularly use can become costly.

We help minimize your Salesforce data usage, utilising the Salesforce Heroku platform. Old Salesforce and customer data can be stored in an economical, yet accessible database, that can be pulled into Salesforce only when you need it.

StoreConnect - eCommerce for Salesforce

In business, time is money… So if time is money, what is wasted time?

Up till now, eCommerce solutions have focused on all the wrong things, creating frustration with API integrations, migrations & data loss.