Privacy Policy

Last updated: Wed, 20 Nov 2024

Introduction

This Privacy Policy outlines how reinteractive.com ("reinteractive," "we," "us," or "our") collects, uses, and shares your personal information when you interact with our website, services, or products. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect the following types of personal information:

• Personal Information You Provide:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Account login credentials
• Customer support inquiries
• Reviews and feedback
  

• Information Collected Automatically:
  

• IP address
• Device and browser information
• Website usage data (e.g., pages visited, time spent)
• Cookies and similar tracking technologies

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing Our Services:
  

• Processing orders and fulfilling purchases
• Managing your account
• Providing customer support
• Sending order confirmations and shipping updates
  

 

• Improving Our Services:

• Analysing website usage to enhance user experience
• Conducting market research and surveys
• Personalising your experience
  

 

• Marketing and Communication:
  

• Sending promotional emails and newsletters
• Sharing relevant offers and discounts
• Contacting you for feedback or survey participation
• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  

 

• Legal Compliance:
  

• Adhering to legal obligations
• Protecting our rights and property
• Detecting and preventing fraud
  
  
  

 

Sharing Your Personal Information

We may share your personal information with the following:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms.

 

• Salesforce: We may share your information with Salesforce to manage our sales and customer relationship management processes.
  

 

• Law Enforcement: We may disclose your information to law enforcement agencies if required by law or to protect our rights or the rights of others.
  

 

• Business Transfers: We may share your information in connection with a merger, acquisition, or sale of our business or assets.
  

 

• MobileInformation collected
  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Personally identifiable information collected.
Personally identifiable information (PII) (Mobile Information) collected will not be shared or sold to third parties for the purpose of marketing.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You may have certain rights regarding your personal information, including:

• Access: The right to access and view your personal information.

 

• Correction: The right to request correction of inaccurate or incomplete personal information.

 

• Erasure: The right to request deletion of your personal information.

 

• Restriction: The right to request restriction of processing your personal information.

 

• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

 

• Objection: The right to object to the processing of your personal information.
  

 

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

inquiries@reinteractive.com | You may also do so from the Contact Us Page

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you a direct notification.

Please review this Privacy Policy periodically for any updates.