OpsCare®
OpsCare is a 24/7 operations-as-a-service for Ruby on Rails applications. It provides around-the-clock monitoring and support, ensuring your application stays online and performs optimally.
Essentially, it’s a team of experts that handles the infrastructure layer of your application, so you don’t have to. Key aspects of the service include:
-
24/7 Monitoring: The team watches your application 24/7, across multiple time zones, to immediately detect and respond to any issues.
-
Performance Management: They use specialised tools to monitor and report on your application’s performance, helping to identify and resolve bottlenecks.
-
Painless Scaling: The service is designed to handle scaling your application up or down as needed, saving you money on hosting costs during low-traffic periods.
-
Cloud Hosting Management: OpsCare can be built on top of cloud providers like AWS or Heroku, and the team manages your entire hosting stack.
reinteractive Have Provided us With Confidence
“reinteractive have provided us with the confidence of knowing that our application is monitored by a team of professionals at all times.”
Grant Ricker
Technology Director, Altura Learning
The Difference With reinteractive
“The difference with reinteractive is the talent pool - Mikel has captured the best talent in the country. The consultants are top resources; self-motivated, passionate and upfront.”
Simon Farrell
CTO, RedBalloon
We Were Able to Save Months…
“By hiring an external team for our REDII project, we were able to save months associated with the ramp-up - including the hiring, training and retention of staff. reinteractive gave us an instant team who worked really well together.”
Mike Dickinson
Product Owner, RED
What is reinteractive's Opscare Service?
OpsCare service helps me sleep soundly at night
“We are processing millions of check-ins that are critical and need to be accessed by the Department of Health. The OpsCare service really gives me confidence and helps me sleep soundly at night knowing that I can rely on the team to handle any vulnerabilities and keep the downtime minimal.”
Ben Richardson
Founder & Director, Comply Group
Outsourcing can help free up in-house resources
“There were 3 key lessons learnt during the project:
Be aware of the total cost of ownership over the app life cycle and plan accordingly
Good communication with development partners is essential and
Outsourcing where appropriate can help free up in-house resources to focus on core business needs.”
Adam George
Web Administrator, Tearfund
reinteractive really put me at ease.
“The expertise, the direct communication with the developer and the seamless project management has been fantastic. Although wasn’t familiar with Ruby on Rails, reinteractive really put me at ease.”
Jenna Bain
Digital Projects Leader, State Library of NSW
Why Would I Want The reinteractive Opscare Service?
A slow or unavailable application can cost you customers and money. OpsCare provides 24/7 monitoring of your server environment to catch and fix issues before they impact your users. We ensure your application is running smoothly around the clock, giving you complete peace of mind.
Here’s why it’s a smart decision:
- OpsCare keeps your servers and cloud infrastructure up-to-date.
- OpsCare ensures your infrastructure is always ready to scale effortlessly to handle increased traffic and new features.
- OpsCare gives you access to a specialised team for a predictable monthly fee.
OpsCare keeps your servers and cloud infrastructure up-to-date with the latest security patches and best practices. This protects your data and your customers, so you can focus on your business without worrying about vulnerabilities.
Why OpsCare Is a Smart Choice
- Guaranteed Reliability and Uptime.
- Expert-Level Security.
- Scalability for Future Growth.
- Predictable and Cost-Effective.
Security and Savings with OpsCare
Opscare protects your data and your customers, so you can focus on your business without worrying about vulnerabilities. Managing your own cloud infrastructure can lead to unexpected costs and technical challenges. OpsCare’s monthly fee allows you to budget with confidence and avoid expensive, last-minute emergencies.
Frequently Asked Questions
OpsCare provides 24/7 monitoring and management of your application’s cloud infrastructure. This includes ensuring server health, managing updates and security patches, and providing expert response to any issues that arise, so you never have to worry about downtime.
Yes. We specialise in managing cloud infrastructure on major platforms like AWS and Heroku. We handle all the complexities of server management for you, ensuring your application is running in a secure, efficient, and scalable environment. Get in touch to find out more
We use advanced monitoring tools to constantly track your application’s performance and server health. If we detect an issue, our team is immediately alerted and begins working to resolve it, often before you even notice a problem.
Our service includes a 24/7 emergency response protocol. Our team is on standby around the clock to address and fix critical incidents, so you can have peace of mind knowing your application is protected.
Security is a top priority. We manage and apply all necessary security patches and updates to your server environment, follow industry best practices, and work to minimise vulnerabilities, keeping your application and your customers’ data safe.
We specialise in applications built on the Ruby on Rails framework, which we expertly host and manage in the cloud. We can also consult on other technologies and will determine if your application is a good fit for our service during our initial review.
Yes, OpsCare is a fixed monthly fee that is determined by the size and complexity of your application’s infrastructure. This allows for predictable budgeting and helps you avoid the unexpected costs often associated with managing your own servers.
We start with a detailed consultation to understand your current setup and business goals. Following that, we perform a thorough review of your infrastructure to ensure a smooth and secure transition to our service.
Yes. OpsCare is a dedicated service for infrastructure and operations. However, our CodeCare and development teams can provide ongoing maintenance, bug fixes, and new feature development as separate services.
Talk to an Expert
-
Free Consultation
Call to discuss your application needs
-
Recommendations
Tailored advise based on your specific requirement
-
Clear Next Steps
Actionable plan to improve your application
Case Studies
UCAR
UCAR needed help to get overdue Ruby and Rails upgraded for critical applications
Service: Upgrades
Technology: Ruby on Rails
State Library NSW
We helped State Library NSW build an award-winning transcription editing platform
Service: Scoping, Development, CodeCare
Technology: RoR
Sterling Parts
Sterling Parts needed a robust website and online store which was user friendly
Service: eCommerce Development
Technology: RoR, JS
Do You Have a Ruby on Rails App?
App Review
The reinteractive Ruby on Rails App Review is a service where we thoroughly examine your app’s technology to find ways to make it better. The ultimate goal of this review is to help you deliver a safer, faster, and more reliable app, which leads to a better experience for your users. We give you a detailed report that helps you understand how your app is doing. We look at:
-
Security: We find and fix any security weaknesses to protect your app from hackers.
-
Speed: We give you advice on how to make your app run faster and more smoothly for your users.
-
Code: We analyse the quality of the app’s code to make sure it’s clean, organised, and easy to work with.
-
Setup: We review your app’s foundation, like its database and other systems, to ensure everything is working correctly.
The App Review Service In & of Itself Can Calm a lot of Fear!
“The AppReview in and of itself can calm a lot of the fear, uncertainty and doubt that comes from having an application that you just don’t know anything about.”
Joel McLean
Senior Datacentre Systems, Engineer, Micron21
reinteractive delivered exactly what we expected!
“reinteractive delivered exactly what we expected from the AppReview. Getting the results has definitely solidified our position as to the health of our application.”
Joel McLean
Senior Datacentre Systems, Engineer, Micron21
reinteractive Have Provided us With Confidence
“reinteractive have provided us with the confidence of knowing that our application is monitored by a team of professionals at all times.”
Grant Ricker
Technology Director, Altura Learning
Get your Rails application checked by our experts now!
Why Ruby on Rails?
Discover why Ruby on Rails remains the top choice for rapid web development in our comprehensive guide.
- 15 years of Rails expertise distilled into practical insights
- Real-world examples from 500+ Rails projects
- Best practices for scalable Rails applications
- Security considerations and performance optimisation
reinteractive's Latest Articles
Our expert team of designers and developers love what they do and enjoy sharing their knowledge.
