Norths Collective UX & Design Workshop
Norths Collective needed to roadmap a mobile web application, to digitise their membership services enabling members to access services from any device.
The reinteractive User Experience (UX) & Design Workshop really made sense to us. Doing a deep dive into the app was an integral next step for us to understand the technical capabilities and limitations on what we could and couldn’t do within an app. There was a huge benefit from sorting out the unknowns."Robert Lopez, Brand and Digital Innovation Manager, Norths Collective
Norths Collective is a group of dynamic hospitality venues including Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, Seagulls Tweed Heads & the newest addition The Beecroft Club, to be re-opened late spring as The Verandah Beecroft.
These venues provide sophisticated and innovative entertainment and recreation facilities that underpin Norths Collectives motto ‘Connecting our Community’. Included in Norths Collective are two state-of-the-art fitness centres - Norths Fitness in Cammeray and Revolution Health and Fitness in Tweed Heads.
With a growing community of members and increasing services provided, Norths Collective requires a bespoke mobile web application that fully integrates with their Salesforce instance, enabling members to access services from any mobile device. Getting the planning just right is essential before investing in development and so the reinteractive User Experience (UX) & Design Workshop made sense as a first step.
We have a strong need to implement an app to digitise our membership services. But getting the planning just right is essential before you invest in actual development. There are a lot of apps in the marketplace that people download and never use, and we want our members to really benefit by accessing our services on any mobile device. We didn’t want to build something that wasn’t liked and wasn’t going to be used.“The ‘reinteractive User Experience (UX) & Design Workshop’ really made sense to us. Doing a deep dive into the app was an integral next step for us to understand the technical capabilities and limitations on what we could and couldn’t do within an app. There was a huge benefit from sorting out the unknowns.”Robert Lopez, Brand and Digital Innovation Manager
- Mapout of application’s technical capabilities
- UX research and discovery
- UX wireframing, user testing and a fully clickable UX prototype
- High fidelity visual designs
- Understanding of priorities, revision of must-have features and functionality.
- Documentation of the exact roadmap & requirements for a complete bespoke development, on Heroku with full Salesforce integration.
“For years we have looked at building an app and we have dropped it because we all download apps and we barely touch them in the end. The key for us is really building an app that is almost an extension of our member’s membership and for it to become like oxygen -- they need to and want to use it. “
Robert Lopez, Brand and Digital Innovation Manager, Norths Collective
Great communication was definitely the number one highlight of working with the reinteractive team. We had daily stand ups during the project duration which I blocked off and dedicated the time to.Robert Lopez, Brand and Digital Innovation Manager
“Number two was the expertise capability I experienced. Everyone I have dealt with from Sales through to the phenomenal UX Designer showed that the capability is very strong within reinteractive. A huge part of this is the methodology used. It is very structured, and strong, so you know exactly what is being done and it is easy to monitor the project’s progress.
“In the end it has been such a smooth process. Much smoother than I ever thought it was going to be.”
- AppWorkshop - Consultation & Project Scoping
- App Design Workshop
- User Experience (UX) Design
- Visual Design
- Web & Mobile App Development
- Salesforce & Heroku Custom Solutions
- OpsCare® Managed Hosting
- CodeCare® Code Maintenance
- Code Inspect Service
- Ruby on Rails Upgrade Support
AppWorkshop - Consultation & Project Scoping
We work hard to find the right digital solution for you. Through our AppWorkshop we work with you to identify opportunities and engage in expert planning for business-critical applications. The aim is to get your application delivered and operating as fast as possible, with the viewpoint of incrementally adding features as the site matures and grows.
App Design Workshop
Developing any software is a significant investment. If the foundations aren’t there before you begin development you can invest more than necessary getting your MVP to market. This workshop is for anyone who needs to innovate their business and requires the ideation of an application or anyone who has an application idea that needs to be mapped out.
User Experience (UX) Design
We help make even the most complicated web and mobile apps easy to navigate and create solutions that engage users, keeping them happy and on your page longer.
Our Visual Designers work with you to create the final look and feel of your website or application, including the strategic implementation of images, colours, fonts and other elements.
Web & Mobile App Development
Salesforce & Heroku Custom Solutions
We have in-depth experience in utilising the Salesforce® API and the Heroku platform that allows us to build custom applications that sync with Salesforce, allowing you to leverage the full power of the Salesforce Cloud.
OpsCare® Managed Hosting
We will protect, monitor and scale your Ruby on Rails website or app 24/7. Hosted on AWS or Heroku. We wear the pagers, so you can concentrate on growing your business.
CodeCare® Code Maintenance
Fixed price ongoing code maintenance for Ruby on Rails applications to handle future updates and tweaks.
An application review is where reinteractive reviews your application code base for security flaws, performance issues, or anything that should be improved.
Code Inspect Service
With over 200 major projects completed by reinteractive, we have a very deep understanding of best practices and ideal scenes in software development, positioning us to deliver a comprehensive report on the quality of any Ruby on Rails based code.
Ruby on Rails Upgrade Support
Our expert team have intimate knowledge of the Ruby on Rails framework, making reinteractive a fantastic choice for upgrading your application to the latest version of Rails and Ruby.