Hosting millions of check-ins seamlessly for COVID Comply with zero downtime
Rather than building an internal operations team, it made sense to use a third-party provider - OpsCare.
Having a stable team I can assign critical infrastructure changes and deployments to at midnight with zero downtime for migrations is just awesome! That’s the kind of stuff that really keeps us in business and being able to manage that is really important.Ben Richardson, Founder & Director, COVID Comply
COVID Comply helps organisations of all shapes and sizes (restaurants, bars, sports centres, museums, offices, stadiums, religious venues, etc.) maintain COVID-19 compliance when reopening by managing contact tracing for customers and staff. COVID Comply is a leading, global solution with dedicated coverage in Australia, Canada, USA, Ireland, and the UK.
What started as a small idea after six sleepless nights of coding to support a cafe around the corner in Melbourne, COVID Comply has turned into an international market-leading solution supporting top-tier organisations and governments including: Rio Tinto, Parliament of Victoria, City of Melbourne, Medibank, and more.
Because of the rapid expansion and recent acquisition of large, complex government contracts, certain critical cyber-incident response time requisites and stringent insurance requirements needed to be met. Ben Richardson, Founder and Director, realised he needed a team 24/7 to manage the infrastructure proactively in order to meet the requirements and keep COVID Comply operating at the highest level as an enterprise software provider.
Rather than building this team internally, it made sense based on time and cost, to outsource to a third-party provider - reinteractive OpsCare was the best choice for the job!
We are processing millions of check-ins that are critical and need to be accessed by Departments of Health. The OpsCare service really gives me confidence and helps me sleep soundly at night knowing that I can rely on the team to handle any vulnerabilities and keep the down time minimal.Ben Richardson, Founder & Director
- OpsCare ensures Department of Health critical response time criteria and insurance requirements are met, helping COVID Comply expand as an industry leader.
- COVID Comply now scales infrastructure for more than 2 million check-ins per month without any downtime or performance issues.
- 24/7 access to a reliable, expert team with not only sound infrastructure knowledge but also expertise in Rails.
- Zero downtime when doing critical infrastructure changes and deployments after hours, and after midnight enabling management to run business efficiently the next day.
- Rapid response time and high communication giving complete confidence and peace of mind.
Having a stable team I can assign critical infrastructure changes and deployments to at midnight with zero downtime for migrations is just awesome! That’s the kind of stuff that really keeps us in business and being able to manage that is really important.Ben Richardson, Founder & Director
Radiopaedia needed a new operations provider for their world-class site.
Radiopaedia signed up for reinteractive’s OpsCare® service for the peace of mind in knowing that their site was always up and functional. This 24/7 ongoing hosting and maintenance package ensures applications are fully supported, monitored and maintained on the server side. The client still maintains full access to the code base.
I've been really impressed with the OpsCare service reinteractive has offered to date, particularly in regard to the recent cutover from our previous supplier.Assoc. Prof. Frank Gaillard, Founder and CEO, Radiopaedia
- AppWorkshop - Consultation & Project Scoping
- App Design Workshop
- User Experience (UX) Design
- Visual Design
- Web & Mobile App Development
- Salesforce & Heroku Custom Solutions
- OpsCare® Managed Hosting
- CodeCare® Code Maintenance
- Code Inspect Service
- Ruby on Rails Upgrade Support
AppWorkshop - Consultation & Project Scoping
We work hard to find the right digital solution for you. Through our AppWorkshop we work with you to identify opportunities and engage in expert planning for business-critical applications. The aim is to get your application delivered and operating as fast as possible, with the viewpoint of incrementally adding features as the site matures and grows.
App Design Workshop
Developing any software is a significant investment. If the foundations aren’t there before you begin development you can invest more than necessary getting your MVP to market. This workshop is for anyone who needs to innovate their business and requires the ideation of an application or anyone who has an application idea that needs to be mapped out.
User Experience (UX) Design
We help make even the most complicated web and mobile apps easy to navigate and create solutions that engage users, keeping them happy and on your page longer.
Our Visual Designers work with you to create the final look and feel of your website or application, including the strategic implementation of images, colours, fonts and other elements.
Web & Mobile App Development
Salesforce & Heroku Custom Solutions
We have in-depth experience in utilising the Salesforce® API and the Heroku platform that allows us to build custom applications that sync with Salesforce, allowing you to leverage the full power of the Salesforce Cloud.
OpsCare® Managed Hosting
We will protect, monitor and scale your Ruby on Rails website or app 24/7. Hosted on AWS or Heroku. We wear the pagers, so you can concentrate on growing your business.
CodeCare® Code Maintenance
Fixed price ongoing code maintenance for Ruby on Rails applications to handle future updates and tweaks.
An application review is where reinteractive reviews your application code base for security flaws, performance issues, or anything that should be improved.
Code Inspect Service
With over 200 major projects completed by reinteractive, we have a very deep understanding of best practices and ideal scenes in software development, positioning us to deliver a comprehensive report on the quality of any Ruby on Rails based code.
Ruby on Rails Upgrade Support
Our expert team have intimate knowledge of the Ruby on Rails framework, making reinteractive a fantastic choice for upgrading your application to the latest version of Rails and Ruby.