We’ve recently run usability studies on an application for a financial product where, after a user inputs a couple of screens worth of data, a tailored product solution appears. We had a nice prototype, and all was well except for one thing…
During the usability study, we received the following feedback: the recommendation arrived too fast. Wait, what? Yes, the results arrived too quickly after the user hit send, which made people think that it wasn’t real. Some of the user feedback was “there’s no way it could’ve looked at my data in such short amount of time…”, “I don’t think this is real, because it hasn’t spent any time thinking about it…”, “I wouldn’t trust this product, it made me fill in screens of data but then ignored it all when giving me the recommendation…”, or, in some cases, people were expecting to continue filling in more data and didn’t entirely believe that the screen they were looking at was the solution and not just another screen requiring more information.
A few months ago I published my thoughts on how to improve development time when working on inherited code bases. As a digital agency, it's not uncommon for us to do bug fixes and improvements on client's existing projects.
My previous post was focused on developers. In this article, I'll look at the other side of the coin—how can a client help to improve the development time of their application? Because at the end of the day, we at reinteractive and our clients want the same thing: achieving a quality product delivered on time within the budget.
First of all, you might ask yourself, what is technical debt and why is reducing it important?
Technical debt is a concept in software development that reflects the implied cost of additional rework caused by choosing a limited, often easy solution over a more durable and complex approach that would take longer or have higher costs.
Many of us have no issues getting around or performing day to day tasks; we don’t even consciously think about things such as going up stairs or navigating from a car park into a shop. For others though, these day-to-day tasks are more challenging, such as for people with little ones in prams or people who need crutches or wheelchairs to get around.
Thankfully, most buildings now are equipped with ramps, elevators, priority parking, accessible bathrooms and parent rooms to help out. There’s no way you could get a building approved without these key features included. Not only would you lose customers from people being unable to get to your business, you’d also be at risk of being sued for legal discrimination.
reinteractive is Australia’s largest dedicated Ruby on Rails development company. We don’t cut corners and we know what we are doing.
We are an organisation made up of amazing individuals and we take pride in our team. We are 100% remote work enabling us to choose the best talent no matter which part of the country they live in. reinteractive is dedicated to making it a great place for any developer to work.
- AppWorkshop - Consultation & Project Scoping
- App Design Workshop
- User Experience (UX) Design
- Visual Design
- Web & Mobile App Development
- Salesforce & Heroku Custom Solutions
- OpsCare® Managed Hosting
- CodeCare® Code Maintenance
- Code Inspect Service
- Ruby on Rails Upgrade Support
AppWorkshop - Consultation & Project Scoping
We work hard to find the right digital solution for you. Through our AppWorkshop we work with you to identify opportunities and engage in expert planning for business-critical applications. The aim is to get your application delivered and operating as fast as possible, with the viewpoint of incrementally adding features as the site matures and grows.
App Design Workshop
Developing any software is a significant investment. If the foundations aren’t there before you begin development you can invest more than necessary getting your MVP to market. This workshop is for anyone who needs to innovate their business and requires the ideation of an application or anyone who has an application idea that needs to be mapped out.
User Experience (UX) Design
We help make even the most complicated web and mobile apps easy to navigate and create solutions that engage users, keeping them happy and on your page longer.
Our Visual Designers work with you to create the final look and feel of your website or application, including the strategic implementation of images, colours, fonts and other elements.
Web & Mobile App Development
Salesforce & Heroku Custom Solutions
We have in-depth experience in utilising the Salesforce® API and the Heroku platform that allows us to build custom applications that sync with Salesforce, allowing you to leverage the full power of the Salesforce Cloud.
OpsCare® Managed Hosting
We will protect, monitor and scale your Ruby on Rails website or app 24/7. Hosted on AWS or Heroku. We wear the pagers, so you can concentrate on growing your business.
CodeCare® Code Maintenance
Fixed price ongoing code maintenance for Ruby on Rails applications to handle future updates and tweaks.
An application review is where reinteractive reviews your application code base for security flaws, performance issues, or anything that should be improved.
Code Inspect Service
With over 200 major projects completed by reinteractive, we have a very deep understanding of best practices and ideal scenes in software development, positioning us to deliver a comprehensive report on the quality of any Ruby on Rails based code.
Ruby on Rails Upgrade Support
Our expert team have intimate knowledge of the Ruby on Rails framework, making reinteractive a fantastic choice for upgrading your application to the latest version of Rails and Ruby.