With storeConnect, AFDigital launched their Salesforce connected online store in less than a day!
AFDigital wanted a Salesforce native ecommerce store to sell their consulting services online, streamlining the process for both themselves and their customers.
There is nothing on the market that is similar to StoreConnect. I really love that the data is mastered within Salesforce CRM. There is no disruption or change in my architecture. storeConnect is so user-friendly and easy to maintain. It takes the work out of building an eCommerce site, making it virtually idiot proof.
As a trusted Salesforce Gold Consulting Partner, and Salesforce.org Registered Partner,
AFDigital helps their clients modernise
by delivering Salesforce® multi-cloud projects and managed services across Sales, Service, Community and
Marketing Cloud. They build smarter customer journeys through agile transformation, scalable managed
operations, and technology services.
Problems:
AFDigital were looking to streamline how they sell consulting services to their customers, simplifying
what can be an involved process. The goal was an online store that allows a customer to choose exactly
what they need and pay for it online.
AFDigital had several requirements when researching the ideal eCommerce platform. It needed to:
100% integration with their Salesforce CRM.
Allow AFDigital to sell their services to customers.
Receive direct, or credit card installments and subscription payments.
Cost effective and easy to install
Another key factor in moving forward with storeConnect® was the price comparison. The cost of
the annual storeConnect subscription was less than the expected integration and maintenance
costs with a platform like Shopify.
Robin says, ‘I have personally done our storeConnect installation myself with
no technical support. I’m not a developer and have minimal website building experience.
In just a day I was able to go live with a fully functioning eCommerce website by editing
content and uploading media myself, all within Salesforce CRM.’
‘My advice would be to explore a solution like storeConnect that isn’t
expensive, doesn’t require integration solutions with Salesforce, and where the learning
curve is negligible for a Salesforce user.’
A huge amount of time has been saved by not having to duplicate our product catalog
from Salesforce Products to our eCommerce system. This would have cost a lot to keep these in
sync manually.
AFDigital started their eCommerce journey by setting up a prototype in Shopify. This served as a proof of concept for internal alignment and to gain board agreement. It took a day to set up the store and show it to various stakeholders. However, the downsides were evident from the start. The Shopify site required several plugins in order to tailor the store to AFDigital’s needs.
And they soon found out the effort required to keep Salesforce + Shopify + plugins in sync was daunting.
Almost all industries and organisations will at some stage need to provide an eCommerce solution to
their customers, even if your competitors are not yet providing similar services and it isn’t the
norm for your industry. eCommerce is about removing friction from the customer purchase process.
They may pay by cheque or bank deposit today but in the future they will want to pay electronically
and be fully mobile. eCommerce is simply a self-service sales agent that enables a more modern
‘contactless’ transaction.
After finding storeConnect eCommerce, Robin found it to be the perfect solution for AFDigital’s
business needs, with the added bonus of it being easy to implement and maintain.
storeConnect offers a powerful, fully customised, fully integrated, affordable Salesforce
eCommerce solution built on the Salesforce Heroku platform. It allows companies to build, deliver,
monitor and scale an affordable eCommerce solution that is fully managed within Salesforce (i.e.
no separate interface to learn or manage) and instantly synchronises all information to a
Salesforce org.
“With storeConnect I didn’t need to consider any integration costs, nor did we need
to install 3rd party plugins to meet specific requirements. It was simple to set up, required
no development skills and we were able to go live rapidly.
“The only maintenance required is ongoing content optimisation, allowing our business
to focus on what matters, not the tech behind it.
“Also a huge amount of time has been saved by not having to duplicate our product
catalog from Salesforce Products to our eCommerce system. This would have cost a lot to
keep these in sync manually.”
, says Robin.
The growth of eCommerce across all sectors
Now, more than ever, companies have to be able to fully engage with their customers online
and this is not limited to the retail market.
“Almost all industries and organisations will at some stage need to provide an
eCommerce solution to their customers, even if your competitors are not yet providing similar
services and it isn’t the norm for your industry. eCommerce is about removing friction from
the customer purchase process. They may pay by cheque or bank deposit today, but in the
future they will want to pay electronically, and be fully mobile. eCommerce is simply a
self-service sales agent that enables a more modern “contactless” transaction.”
says Robin.
“There is nothing on the market that is similar to storeConnect. I really love
that the data is mastered within Salesforce CRM. There is no disruption or change in my architecture.
storeConnect is so user-friendly and easy to maintain. it takes the work out of building an eCommerce
site, making it virtually idiot proof.”
Sterling Parts needed a robust website and online store which was user friendly.
Sterling Parts came to reinteractive to modernise their online presence and ensure they were servicing the rapidly growing consumer demand to easily find and buy automotive parts on their phone or computer, any time of day.
What started the process for creating our new online store, was a review of our sales figures which had started to plateau. We realised that a reason for this was because our existing website was not exactly up to scratch at that point and it was presenting poorly. We wanted to create something that was user friendly and engaged with the customer as opposed to having a website for the sake of having a website.
We build stable, well-tested software, built with Ruby on Rails and Javascript. reinteractive provides a complete solution from project scoping, to UX, design, web and mobile development, through to hosting and maintenance. All driven by our seamless, agile project management processes.
We are experts at large, complex and customised solutions. Bring us your ideas, wish list, integration problem or technical need and we will solve it.
We will protect, monitor and scale your Ruby on Rails website or app 24/7. Hosted on AWS or Heroku. We wear the pagers, so you can concentrate on growing your business.
We have in-depth experience in utilising the Salesforce® API and the Heroku platform that allows us to build custom applications that sync with Salesforce, allowing you to leverage the full power of the Salesforce Cloud.
storeConnect is our 100% customisable, fully integrated Salesforce ecommerce solution based on Heroku. Your online store is managed from Sales Cloud® with all customer, product & order data sync'd with Salesforce, creating a smart, custom online shopping experience.
Old data may be valuable but can often clutter up your Salesforce org. As your business grows its customer base, storage of data that you don’t regularly use can become costly. We help minimize your Salesforce data usage, utilising the Salesforce Heroku® platform. Old Salesforce and customer data can be stored in an economical, yet accessible database, that can be pulled into Salesforce only when you need it.
Salesforce offers fantastic services for its customers. But if there are issues with its implementation, it can cause problems. Our clients use the reinteractive Salesforce Audit Service for many reasons. Sometimes it is to check in the development practices of their current development team, to find areas of weakness or as a compliance point for due diligence and audit purposes. Whatever the reason, we will find out the nitty gritty details of your Salesforce org and highlight areas to be changed.
IoT is the way forward for many businesses. We help you navigate building your IoT app that maximises productivity but also economises data storage and smartly analyses the data coming in, aggregating what you need into workable metrics and synchronising with Salesforce.
We will protect, monitor and scale your Ruby on Rails website or app 24/7. Hosted on AWS or Heroku. We wear the pagers, so you can concentrate on growing your business.
We have in-depth experience in utilising the Salesforce® API and the Heroku platform that allows us to build custom applications that sync with Salesforce, allowing you to leverage the full power of the Salesforce Cloud.
storeConnect is our 100% customisable, fully integrated Salesforce ecommerce solution based on Heroku. Your online store is managed from Sales Cloud® with all customer, product & order data sync'd with Salesforce, creating a smart, custom online shopping experience.
Old data may be valuable but can often clutter up your Salesforce org. As your business grows its customer base, storage of data that you don’t regularly use can become costly. We help minimize your Salesforce data usage, utilising the Salesforce Heroku® platform. Old Salesforce and customer data can be stored in an economical, yet accessible database, that can be pulled into Salesforce only when you need it.
Salesforce offers fantastic services for its customers. But if there are issues with its implementation, it can cause problems. Our clients use the reinteractive Salesforce Audit Service for many reasons. Sometimes it is to check in the development practices of their current development team, to find areas of weakness or as a compliance point for due diligence and audit purposes. Whatever the reason, we will find out the nitty gritty details of your Salesforce org and highlight areas to be changed.
IoT is the way forward for many businesses. We help you navigate building your IoT app that maximises productivity but also economises data storage and smartly analyses the data coming in, aggregating what you need into workable metrics and synchronising with Salesforce.